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Do I have to accept used parts?

Nov 17
Do I have to accept used parts?

No, you do not have to accept used parts. Most customer oriented insurance companies will only suggest used parts (“LKQ”) when there is agreement from all parties; generally used parts are suggested when there needs to be a savings to justify the repairs. The insurance company’s obligation is to restore your vehicle to “pre-loss” condition – not better than it was and no worse prior to the loss.

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